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Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory

Four Points By Sheraton Kuala Lumpur, City Centre

A family-friendly base near the Petronas Twin Towers, with an aqua park and water slides on site.

  • 6-minute walk from Petronas Twin Towers
  • Aqua park and water slides for family fun
  • Outdoor pool and kids club on site
8.8 Great 1438 reviews Booking.com 8.8 · 1438 reviews

About

Four Points By Sheraton Kuala Lumpur, City Centre

Four Points By Sheraton Kuala Lumpur, City Centre sits at the corner of Jalan Sultan Ismail and Jalan Ampang, putting you within a 6-minute walk of the Petronas Twin Towers. The hotel makes a play for families with an aqua park, water slides, and an outdoor pool area, alongside a kids club and children's pool.

Rooms range from studios to multi-bedroom suites, with options like the Family Two-Bedroom Suite featuring a bunk bed. Throughout the property you'll find Wi-Fi, air conditioning, and a fitness centre, plus practical touches like currency exchange, valet parking, and an electric vehicle charging station.

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Prime location near the Petronas Twin Towers — The hotel sits at the corner of Jalan Sultan Ismail and Jalan Ampang, a 6-minute walk from the Petronas Twin Towers, making it easy to reach the city's top attraction on foot.
  • Family-focused amenities — An aqua park, water slides, outdoor pool, children's pool, kids club, and children's menu make this a strong choice for those travelling with younger guests.
  • High guest ratings for rooms and service — Guests have rated rooms and service at 9.2 out of 10, with staff also scoring 9.1, reflecting a consistent level of quality.
  • Range of in-room conveniences — Rooms come with air conditioning, minibars, tea and coffee facilities, and flat-screen TVs, with some offering city views.
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Worth weighing

3 to weigh
  • Facilities rating is the weakest point — At 7.6 out of 10, the facilities category lags behind other scores, suggesting some guests found the physical amenities less impressive than the service.
  • No pets allowed — The hotel has a strict no-pets policy, so you'll need to make other arrangements if you're travelling with a furry companion.
  • Potential for street noise — Located at a busy intersection in the city centre, you may hear traffic from Jalan Sultan Ismail and Jalan Ampang, especially in rooms facing the street.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premier King Suite

  • 1 King-size bed

Premier Suite

  • 2 Double beds

Two-Bedroom King Suite

  • 1 King-size bed

King Studio

  • 1 King-size bed

Cabanas

  • 2 Double beds,1 King-size bed

Executive King Suite

  • 1 King-size bed

Deluxe King Room

  • 1 King-size bed,2 Double beds
  • City view
  • Shower
  • Air conditioning

Family Two-Bedroom Suite

  • 1 Bunk bed
  • City view
  • Shower
  • Bathtub
  • Air conditioning

Studio

  • 1 King-size bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Wellness

  • Outdoor swimming pool
  • Aqua park
  • Water slides
  • Children's pool
  • Sun loungers
  • Sun terrace
  • Sauna
  • Massage
  • Spa & wellness centre

Family

  • Kids club
  • Children's play area
  • Children's menu
  • Board games
  • Cots

Dining

  • Coffee shop
  • Poolside snack bar
  • Room service

Services

  • 24-hour reception
  • 24-hour security
  • Currency exchange
  • Express check-in/ -out
  • VIP check-in/ -out
  • Laundry
  • Dry cleaning

Parking

  • On-site car park
  • Handicap parking
  • Valet parking
  • Electric vehicle charging station

Business

  • Meeting/ Banquet facilities
  • Fitness centre

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 1438 reviews

Guest-rated 8.8/10 from 1,438 reviews

Booking.com · 8.8 · 1438 reviews
8.8Verified guest

“The view of the Twin Towers was great, the location was convenient, and the pool area was spacious.”

8.8Verified guest

“The staff were incredibly friendly and always ready to help. Breakfast had a huge variety, and the pool was a hit with the kids – perfect for family fun and relaxation.”

8.8Verified guest

“Friendly staff, a comfortable room with all the essentials, and a location just a 10-minute walk from the main attractions made my stay easy and enjoyable.”

04 — Location

Getting around Kuala Lumpur

The property sits in Kuala Lumpur.

Petronas Twin Towers: A 6-minute walk away, the iconic towers are the city's must-see landmark.

Corner Of Jalan Sultan Ismail And Jalan Ampang, Kuala Lumpur, Kuala Lumpur Federal Territory, 50450, Malaysia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
206 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Are pets allowed at the hotel?

No, pets are not allowed on the property.

Is parking available on site?

Yes, there is an on-site car park with handicap parking spaces, plus valet parking and an electric vehicle charging station.

Does the hotel have family-friendly facilities?

Yes, the hotel features an aqua park, water slides, an outdoor pool, a children's pool, a kids club, and a children's menu.

Is Wi-Fi available in the hotel?

Yes, Wi-Fi is offered throughout the property.

Nearby

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Vortex

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The bottom line

For families wanting to be close to the Petronas Twin Towers with plenty to keep children entertained, this hotel hits the mark. The service and rooms earn high marks, though the facilities rating hints at room for improvement.

8.8Based on guest ratings and amenity analysis

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